• Items must be unused and in original packaging.
• Returns and Exchanges are accepted within 30 days of purchase.

• We happily offer a Return or Exchange for defective or damaged items.
• If the reason for the Return is Company error, then a Refund or Exchange will be granted.
• If the reason for the Return is Customer error, then the Customer will be responsible for paying the return postage. A restocking fee of $2.85 for the first lid and $0.75 for each additional lid being returned will also apply.

For items over $75, use a trackable shipping service or purchase shipping insurance as we cannot guarantee receipt of your returned item(s).

Ship approved returns to:
825 Towbin Ave

Lakewood, NJ 08701

Attn: PortaVia

• The Company will email the Customer once the return is received and inspected.
• If the return is eligible for a refund, approved refunds will be processed to the original payment method.

• Email info@portaviadesign.com with your order information to request a return.